Privacy policy

This policy explains what the SmartCAD 2D website at web.smartcad2d.com (the “site”) collects and why. The SmartCAD 2D Windows app has its own policy on smartcad2d.com.

Files you open in the viewer

To show a DWG or DXF drawing in your browser, the file is sent to our servers, read, and streamed back as a drawing. We keep a private copy of each file you open, together with technical details about it (such as its format, version, size, layer count and a fingerprint of its contents), the time, your IP address, approximate country and browser type.

We use these copies to run the service (for example, so a file can be saved to your account without uploading it again), to improve how SmartCAD reads drawings, and to prevent abuse. Files you open are never published or shown to other people. A file becomes public only if you choose to publish it to the library.

Your account

If you sign in, we store your name, email address, public profile (handle, bio) and, if you use Google or Microsoft to sign in, the account identifier they give us. We never see your Google or Microsoft password. We store files you save to My files and the listings, purchases and sales linked to your account.

Library listings

When you publish a file, its preview, title, description, tags, your display name and handle, and the file itself (for free listings, or after purchase for premium ones) become available to visitors.

Cookies

We use one essential cookie, sc_session, to keep you signed in, and a short-lived cookie during Google or Microsoft sign-in. We don’t use advertising cookies or third-party trackers.

Usage events

We record simple events, such as a file failing to open or a click on the Microsoft Store link, to understand how the site is used. These are stored with an approximate location and your browser type.

Who processes data

The site is served through Cloudflare. Files and account data are stored on our servers. Sign-in emails are sent by our email provider. Payments, when available, will be handled by our payment provider, who will receive the details needed to process them.

Retention and your choices

You can delete files from My files and remove your listings at any time. To delete your account, or to ask for a copy or deletion of files you opened, contact us through smartcad2d.com. We will respond within 30 days.

Changes

If we change this policy we will update the date above, and tell signed-in users about significant changes.